Privacy Policy

Last updated: July 2026

This Privacy Policy explains how COMPANY FMW LLC ("Steady Pets", "we", "us") collects, uses, and protects your information when you visit steady-pets.com or buy from us.

Information we collect

  • Order and contact details you provide: name, email, shipping and billing address, and phone number.
  • Payment information, which is processed by our payment providers. We do not store full card numbers on our servers.
  • Usage data collected automatically through cookies and similar technologies, such as your device, browser, the pages you view, and how you reached us.

How we use your information

  • To process, fulfill, and deliver your orders and manage any subscription.
  • To provide customer support and respond to your requests.
  • To send order updates, and, with your consent, marketing emails that you can opt out of at any time.
  • To operate, secure, and improve our website.

How we share information

We share information only with the service providers that help us run the store, including our e-commerce platform (Shopify), payment processors, shipping carriers, and email tools. We may disclose information when required by law or to protect our rights. We do not sell your personal information.

Cookies

We use cookies to keep your cart, measure traffic, and improve your experience. You can control cookies through your browser settings.

Data retention

We keep your information for as long as needed to provide our services and to meet our legal, tax, and accounting obligations.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. To exercise these rights, email us at fmwllc@outlook.com.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Children

Our store is not directed to children under 16, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

COMPANY FMW LLC
1007 N Orange St, 4th Floor, Ste 5696
Wilmington, DE 19801, USA
Email: fmwllc@outlook.com